🔒 Privacy Policy

Privacy Policy

EduNova Studio — operated by Adit Goel

Effective Date: 28 June 2026

This Privacy Policy describes how Adit Goel, operating as EduNova Studio ("we", "us", "our"), an unregistered freelance service business based in Kurukshetra, Haryana, India, collects, uses, and protects information obtained from users ("you", "your") of edunova.click and related services (the "Platform").

This Policy is prepared in compliance with the Information Technology Act, 2000, the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023.

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1. Introduction

1.1. We respect your privacy and are committed to protecting your personal data in accordance with applicable Indian law.

1.2. This Privacy Policy should be read together with our Terms & Conditions, available at /legal/terms.

1.3. We process certain technical data — such as server logs and session identifiers — as necessary for the secure operation of the Platform. Where we process your personal data for other purposes, such as newsletter subscriptions or order communication, we will seek your specific consent before doing so.

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2. Information We Collect

2.1 Information You Provide Directly

When you use the Platform, you may voluntarily provide:

• Full name and email address
• WhatsApp or phone number
• Details of services you enquire about or order
• Account credentials (passwords are stored in encrypted form)
• Reviews and feedback submitted publicly on the Platform

2.2 Automatically Collected Data

When you access the Platform, we automatically collect certain technical information, including IP address, browser type, operating system, pages viewed, and time spent on the Platform. This data is collected through cookies and similar technologies as described in Section 5.

2.3 Payment-Related Information

We do not collect or store payment card or banking details. Payment is arranged manually via WhatsApp or other agreed channels. We may retain transaction references (amount, date, Order ID) for accounting and dispute-resolution purposes.

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3. Sensitive Personal Data

3.1. We do not knowingly collect sensitive personal data or information (SPDI) as defined under the IT (SPDI) Rules, 2011, beyond what is strictly necessary for the Services requested.

3.2. Financial details shared voluntarily for payment purposes are used solely for that transaction and are not stored by us.

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4. Purpose of Data Collection

We collect and process your information for the following purposes:

• Processing and fulfilling Service Orders
• Account creation and management (customer dashboard)
• Communication regarding your Orders and enquiries via email or WhatsApp
• Displaying publicly submitted reviews on the Platform
• Fraud detection and prevention
• Improving and personalizing the Platform experience
• Complying with legal and regulatory obligations

We do not sell, rent, or trade your personal information to any third party. Your data is used solely for the purposes listed above.

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5. Cookies

5.1. We use only essential cookies necessary to maintain your login session on the Platform. No analytics, advertising, or tracking cookies are currently used.

5.2. If we introduce analytics tools in the future (such as Google Analytics), we will update this Policy and implement a consent mechanism before activating any such tools.

5.3. You may control or disable cookies through your browser settings; this may affect the login and dashboard features of the Platform.

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6. Third-Party Services

6.1. We use the following third-party services to operate the Platform:

• Neon (PostgreSQL) — database hosting for account and order data
• Vercel — website hosting and deployment

6.2. These providers are contractually obligated to handle your data only for the purposes disclosed and to maintain appropriate security standards. Their processing is subject to their respective privacy policies.

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7. Data Retention

7.1. We retain your personal information for as long as necessary to fulfill the purposes in this Policy, or as required by applicable law.

7.2. Account data is retained for the duration of your account's existence. Upon account deletion, personal data is securely deleted within a reasonable period, except where retention is required for legal or accounting obligations.

7.3. Review content that you have submitted publicly may remain visible unless you specifically request removal.

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8. Data Security

8.1. We implement reasonable security practices and procedures to protect your information from unauthorized access, alteration, or disclosure. These include HTTPS encryption for all data transmitted through the Platform and access controls on our database.

8.2. While we take all reasonable steps, no method of internet transmission or digital storage is 100% secure. We cannot guarantee absolute security.

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9. Your Rights

Under applicable Indian law, including the Digital Personal Data Protection Act, 2023, you have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete data by contacting us at edunova1125@gmail.com
• Request deletion of your personal data, subject to legal retention obligations
• Withdraw consent for processing at any time (see Section 10)
• Nominate another individual to exercise your rights in the event of death or incapacity
• Lodge a grievance with our Grievance Officer (see Section 13) and, thereafter, with the Data Protection Board of India

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10. Withdrawal of Consent

10.1. You may withdraw your consent to data processing at any time by writing to edunova1125@gmail.com.

10.2. Withdrawal of consent shall not affect the lawfulness of processing carried out before withdrawal. It may result in our inability to continue providing certain Services to you, such as Order tracking via your dashboard.

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11. Children's Privacy

11.1. The Platform is not intended for independent use by individuals under 18 years of age without verifiable parental or guardian consent.

11.2. We do not knowingly collect personal data from children under 13. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

11.3. Student clients under 18 may use our Services with the involvement and consent of a parent or guardian.

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12. International Transfers

12.1. Your information may be stored and processed outside India through our hosting providers (Vercel, Neon). We take reasonable steps to ensure that such transfers maintain a standard of protection consistent with this Policy and applicable Indian law.

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13. Grievance Officer

In accordance with the Information Technology Act, 2000, the SPDI Rules, 2011, and the Digital Personal Data Protection Act, 2023:

Name: Adit Goel

Role: Proprietor, EduNova Studio

Email: edunova1125@gmail.com

WhatsApp: +91 89305 98651

Response Timeline: Acknowledgement within 48 hours; resolution within 30 days.

If you are not satisfied with the resolution, you may escalate your grievance to the Data Protection Board of India, once constituted and operative under the Digital Personal Data Protection Act, 2023.

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14. Policy Updates

14.1. We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law.

14.2. The updated Policy will be posted on the Platform with a revised effective date. Material changes will be communicated via email or a notice on the Platform.

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15. Contact Information

For any questions or concerns regarding this Privacy Policy:

EduNova Studio — Adit Goel

Email: edunova1125@gmail.com

WhatsApp: +91 89305 98651

Instagram: @edu_nova25